InsurTech SaaS

Key Challenges

With an expanding product portfolio, the challenge was to harmonise delivery across a multi-squad organisation.

Major challenges included:
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• Delivery standardisation: unifying development processes so every module met the same performance standards expected by major institutional clients.
• Compliance requirements: ensuring flawless software quality (Quality Assurance) and security for products subject to strict sector-specific regulations.
• Technical heterogeneity: mastering and stabilising varied stacks (Go, Node, React) while preserving the agility specific to each product team.

Collaborative Execution

Novity deployed a team of QA and Software & Product Engineering experts across six squads to reinforce priority workstreams.

By embedding within the platform’s core framework, our experts contributed to the standardization of practices: implementation of CI/CD pipelines, automated testing (Cypress, Cucumber/Gherkin, Zephyr), comprehensive documentation, technical scoping, and continuous improvement.

This close collaboration enabled the creation of a robust shared foundation, streamlining the onboarding of new functional modules and accelerating overall delivery.

Measurable impact

This support, in place since 2023, has stabilised the technical growth of a multi-product model and secured the long-term roadmap.

• Smooth execution: absorbing a growing business workload with no compromise on overall stability.
• Standardised quality: a consistent standard maintained across the entire product suite, reinforcing trust among insurers and end users alike.
• Technical peace of mind: a solid foundation supporting the client's European expansion ambitions.